IESA is an international Industrial BPO (Business Process Outsourcing) organisation. A European market leader in Integrated Supply, with well-developed positions in Germany, Ireland and the UK, IESA provides outsourced procurement, P2P transaction processing and storeroom solutions for maintenance, repair and overhaul (“MRO”) goods and indirect materials, including consumables and personal protection equipment (“PPE”), to manufacturing, assembly and process industry clients. IESA became part of the RS Group in May 2018, to find out more information click here.
IESA provides a full range of outsourced procurement services via an SAP-based and cloud-enabled technology platform developed specifically to meet the challenges of complex manufacturing, assembly and processing operations. Working in partnership with an extensive portfolio of major corporate clients, IESA provides the most cost-effective solutions to meet each client’s needs, ranging from a fully managed BPO service to a cloud-based Software-as-a-Service solution.
On 30 March 2022, the Electrocomponents Company announced its intention to change its name to “RS Group plc”, as part of the Company’s Journey to Greatness. The Company is pleased to confirm that this change has now taken effect. Read the full story here.
Commitment to Quality
IESA maintains ISO 9001:2015 accreditation and is committed to an environment of continuous improvement in systems and processes.
IESA operates a cyclical internal process of client-site assessments, designed to measure standards, ensure adherence to company policies and provide feedback on areas where improvements can be made.
Health and Safety
IESA gives the highest priority to the health and safety of its employees, who work within both internal rules and guidelines and the requirements of clients’ locations. IESA’s Health and Safety Managers are NEBOSH accredited and perform regular audits and risk assessments at client and IESA locations. The company’s Health and Safety Committee meets regularly to assess the feedback from audits and to review health and safety reporting.
Through its extranet, IESA provides a secure authorisation process for order entry and enquiry. Consistency, security and timeliness are assured, as all files are controlled by a single source.
The system incorporates a password protected environment that presents customised information appropriate to the security level of each user whilst ensuring clear communications
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