AP – Dutch Speaker

Job description

You will be responsible for carrying out all transactions and invoice processing in the Purchase to Pay (P2P) process in line with the service specification outlined in the Service Level Agreement (SLA) and internal procedure(s).

Your duties will involve

Purchase to Pay (P2P)

      • To organise own workload and ensure outputs are delivered in line with targets set within the Service Level Agreement (SLA)
      • To develop constructive relationships with fellow Team members, the Shared Service Centre (SSC) and IESA Client base
      • To assist the Accounts Payable Team Leader with identifying the efficient working of the Purchase to Pay (P2P) process and to help implement control measures and procedures to effectively operate these
      • To assist with the development and implementation of new ICT technology and systems to secure the continuing provision of services and process simplification
      • To contribute towards the monitoring and achievement of performance targets
      • To identify opportunities for improving the working practices and strengthening control measures within the team
      • To perform ad hoc duties as required by the Accounts Payable Team Leader and/or Accounts Payable Manager Accounts Payable
      • To process invoices, invoice queries and credit notes according to accounting standards, performance standards and targets
      • To perform statement reconciliations for key and preferred Suppliers as appropriate for your area(s) of responsibility, ensuring timely receipt of volume credits
      • To assist with the timely clearance of the Goods Received Not Invoiced (GRNI) report as relevant to your area(s) of responsibility
      • To clear manual payments on the Supplier accounts as appropriate to your area(s) of responsibility
      • To monitor, investigate and recover where necessary debit balances for all IESA activity
      • To assist in the resolution of invoice / Purchase Order (PO) mismatches
      • To assist in the resolution of legal notices received
      • To deal with accounts on hold on a timely basis and in accordance with performance targets
  • To ensure Suppliers are paid within the agreed payment terms within your area(s) of responsibility
  • To respond to all payment enquiries from Suppliers and colleagues within the agreed performance levels
  • To use technical expertise to resolve complex queries, verbal or written, or where necessary, to escalate as swiftly and effectively as possible
    Control and Procedure
  • To comply with established controls both within your Team, the department and IESA
  • To comply with statutory requirements and IESA procedure(s)
  • To adhere to process controls in order to improve the quality of service delivery
  • To follow the documented process and desktop procedure(s)
  • To contribute and when required, participate within a group set-up specifically to seek and drive out opportunities, or implement agreed initiatives for continuous improvement
  • To deal with both written and verbal complaints from Suppliers, liaising as necessary with other functions to facilitate the appropriate resolution
  • To carry out such other duties which are consistent with the nature and responsibilities of the job role

Experience required

  • Proven experience of a high volume transaction process, preferably within a Shared Service environment
  • Experience of ensuring quality standards are maintained alongside strong performance management culture
  • Experience of process and system improvement initiatives
  • Experience of developing and working towards Service Level Agreements (SLAs)

Essential skills

  • A positive attitude with the ability to deliver excellent Client experience and satisfaction
  • Strong attention to detail with a high level of accuracy
  • Intellectually strong with demonstrable problem solving skills
  • Excellent verbal and written communication skills
  • Exceptional customer service skills
  • Strong ICT skills with proficient use of Microsoft Excel

Competencies Required

  • The ability to demonstrate and drive IESA’s Company values: Champion Change, Render Recognition, Embrace Partnership, Exude Pace, Deliver WOW
  • The ability to work effectively under pressure and to strict deadlines within a rapidly changing business environment
  • The ability to deliver on Client expectations on a day to day basis

Knowledge Required

  • Sound knowledge of SAP applications

About us

IESA is one of Europe’s leading providers of Integrated Supply Solutions to manufacturing industries for the provision of MRO (indirect) products. Our portfolio consists of Procurement Services, Transactional Processing, Stores Management and Inventory Optimisation enabled by industry leading digital platforms. We deliver world class results to world class companies in industries such as Pharmaceuticals, Foods, Beverage, Automotive and Aerospace. We have more than tripled in size over the last six years growing our client spend from £80m to £300m. In May 2018, IESA agreed to be acquired by Electrocomponents plc. (LSE: ECM) are a global omni- channel solutions partner for industrial customers and suppliers. The acquisition of IESA enabled Electrocomponents to enhance and accelerate the group’s value-added services offering, giving it additional capabilities to service corporate customers who choose to outsource their MRO and indirect purchases and inventory management. At the heart of our culture our people are passionate about making a difference every day. We are committed to delivering world-class service to our clients to support our ambitious growth plans. Our values are embedded in our culture which are Champion Change, Render Recognition, Embrace Partnership, Exude Pace and Deliver WOW (CREED) and enable individuals to thrive in our fast-paced environment.


If you use our online application system, you will provide the requested information to Curve Group who provide this online service for us. Once you click ‘apply now’ you will either go to the online job description or be invited to email your CV to The Curve Group and they will hold the information you submit but IESA will have access to it. The Curve Group is IESA’s outsource partner for Recruitment and a “Data Processor”. You can find their privacy policy here : https://www.thecurvegroup.co.uk/privacy-policy/

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