Case study - Supplier portal
IESA has some fantastic news! We have listened to feedback and are delighted to announce the launch of our updated Supplier Portal. This is being rolled out to our suppliers with immediate effect.
The Supplier Portal is a great opportunity for suppliers to use our interactive platform to view open orders, acknowledge and update delivery dates.
Our aim for this is to become the designated area for all supplier interactions, with devel- opment of additional features and benefits being rolled out in phases.
If you are a supplier currently acknowledging via email@example.com, why not sign up to our Supplier Portal! (Please note, if you acknowledge via the Portal you do not need to acknowledge via email)
- Instant access to view open orders
- Acknowledgements and delivery dates up- date live in the IESA System
- Early identification of PO queries
- Ability to raise a PO query via the SupplierPortal, giving one point of contact
- Reduction in email and call traffic from IESA regarding order status
- Accessible 24 hours, 7 days a week